Support Service of SUS

To capacitate the relevant stakeholders, keep project activities on track and ensure necessary supports for smooth running of the projects/program, SUS provides training, monitoring, logistics, financial and other necessary supports. SUS provides training with a view to improve the management competences of the member of SUS and to enhance the human potential and operational skills of program participants. The perfectness of the field information is cross-checked by the input/output indicators and other documents. The findings are discussed and written feed backs are provided to the respective program personnel through SUS management. Monitoring reports are prepared and submitted to the respective authority in regular basis. SUS has enabled to prove its trend of sustainability through proper utilization and initiatives of Human Resource Management (HRM). All sorts of staff profile, staff recruitment, job description, staff appraisal, increment, promotion, leave, transfer; dismissal etc. documents are kept and managed through HRM department. SUS publishes on different current issues, preserves necessary documents and communicates with relevant government and non-government institutions.

Thematic Objective
To capacitate the relevant stakeholders, keep project activities on track and ensure necessary supports for smooth running of the projects/program.

Program Support Unit (PSU)
(Training, Monitoring and Evaluation, Reporting, Publication, documentation and communication)

Training
Training is an educational process. People can learn new information, re-learn and think and consider what new options can help them improve their effectiveness at work. Training helps to provide an opportunity and broad structure for the development and optimize the utilization of human resources.

Monitoring and Evaluation
SUS started an individual monitoring and evaluation cell in 1998 according to the need of assessing and restoring the quality of services such as: Data collection and management and study and action research. The monitoring personnel collects important information of different projects/programs as sampling basis, prepares reports and submits to the authority for taking necessary initiatives.

Besides, SUS has particular monitors in respective programs/projects. So, they also monitor their project individually and submit the report to the respective personnel/authorities. They communicate with central monitoring and evaluation department of SUS if necessary.

Reporting
Regular and need-based reporting.

Publication, documentation and communication
Different issue-based publication, preservation of necessary documents and communication with different institutions.

Human Resource Management (HRM)
Proper human resource management is very much essential for sustainable development of a society or a nation/country. SUS has been trying to manage human resources properly. Due to skill management, leadership, commitment of the staffs and taking timely decisions, SUS has been grown up and expanded rapidly within the couple of years. All sorts of staff profile, staff recruitment, job description, staff appraisal, increment, promotion, leave, transfer, dismissal etc. documents are kept and managed through this department.

Guest Management
SUS offers accommodation and venue facilities for the guest of country and abroad.

Accommodation facilities of SUS
*Second floor of SUS Hospital
Total room: 10 (2-bed) along with two air conditioned rooms.
*Shelter Home (Dormitory)
Total room: 4, Total Bed: 20 (7 bed rooms: 2 rooms and 3 bed rooms: 2)

Training Venue and Conference Hall
*Training Venue: 1 (25 seat) and *Conference Hall: 1 (50 seat).

Seba Canteen
SUS is running “Seba Canteen” for serving quality foods with reasonable price by keeping the slogan “Nutrition is better than taste”. The staffs of SUS, trainees and guests from different institutions country and abroad take the entertainment from Seba Canteen. Besides, foods are also served by taking order from different organizations. 50 persons can sit at a time. 6 staffs are working sincerely to keep the quality of foods.

Financial Management
It includes accounts, finance, audit and logistic support. It is also responsible for supervision of field offices for ensuring proper utilization of funds.

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